Job Profile for Senior Care & Support Worker
Vacancy Information
There is 1 vacancy available
- Senor Support Worker - Bournemouth [More Details]
Date: January 2007
Department:
Locations: Various
Responsible to: Manager
Job Profile
The post-holder is employed by Isle Care Domiciliary Care, working within a defined geographical area.
She/He will respond flexibly to support the smooth running of the community services base. This will involve:
- Working as required (e.g. to cover for staff absence) to deliver care and support to service users in their own homes.
- Performing on-call duties.
- Carrying out administration and planning tasks within the community services office.
- Supporting the management team in the monitoring, supervision and training of the team of Care & Support Workers.
- Undertaking assessments, reviews, quality checks etc. to support the provision of high quality care and support to service users.
Key areas of responsibility
The post-holder will support compliance with the National Minimum Standards in their area by taking responsibility as follows:
- To deliver a range of care and support services to service users, responding flexibly as required in order to enable the consistent delivery of a high quality service.
- To provide on-call out of hours support to care staff outside normal office hours, and providing handover information to office staff at the end of the on-call shift. The on-call role may involve making arrangements to cope with situations that occur, such as:
- Arranging for staff on duty to take on uncovered visits.
- Visiting service users to deliver care & support.
- Contacting outside organisations in accordance with agreed procedures.
- Notifying the line manager and/or recording information in the on-call log.
- To carry out administrative and planning tasks as required in order to support the efficient running of the community services base.
- To support the management team of the community services base by carrying out tasks relating to the management and training of the team of Care & Support Workers. This may include:
- One-to-one staff review meetings and supervisions.
- Performance monitoring and review.
- Induction, training, coaching, mentoring and support of new staff.
- Leading or participating in the running of staff meetings.
- To ensure that service delivery is appropriate to service users’ needs, by setting up care and support packages, carrying out initial assessments and reviews, undertaking quality monitoring visits and handling complaints. To implement action points identified, where appropriate liaising with others or passing on relevant information.
- To develop partnerships with external organisations such as Housing Providers, Social Services and Supporting People. This will involve acting as an ambassador for the company and building effective working relationships.
Confidentiality
Your attention is drawn to the confidential nature of this post. Disclosure of confidential information or of any data of a personal nature can result in prosecution, as it is an offence under the Data Protection Act 1984, or an action for civil damages under the same act. In addition, Isle Care Domiciliary Care may take disciplinary action that could result in dismissal.
Health and Safety
Under the provisions contained in the Health and Safety Act 1974, it is the duty of every employee:
- To take reasonable care of themselves and others at work.
- To co-operate with the company, as far as necessary, to enable them to carry out their legal duty.
- Not to intentionally or recklessly interfere with anything provided (including personal protective equipment) for health and safety reasons or welfare at work.
- To report any accident or untoward incident, to take appropriate remedial action as appropriate, and to report the matter fully using the company’s reporting procedure.
Criminal Records Bureau (CRB) and Protection of Vulnerable Adults Scheme (POVA)
The post holder will be subject to an Enhanced Disclosure from the Criminal Records Bureau. All applicants will also be checked against the POVA (Protection of Vulnerable Adults). Such checks will continue to be made throughout the post-holder’s employment in line with statutory requirements.
Please Note: This job profile is not an exhaustive list of duties. It is intended to give a general indication of the range of work undertaken, and will vary in detail in light of the changing demands and priorities within the service. Substantial changes in the range of work undertaken will be carried out in consultation with the post-holder.
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